Terms & Conditions

General terms
Ruby Tuesday BV is part of Brandworks, and is registered under Chamber of Commerce no. 18116006, VAT nr Brandworks NL007826047B01

Payment methods

You can pay for your order with Ideal and Creditcard.
Payments to Ruby Tuesday are safely conducted through Multi Safe Pay payment system. They guarantee that your transaction will be made securely. As soon as your payment has been received, Ruby Tuesday will complete your order and deliver it to you within 2 working days. Please note that International orders may take longer to process and deliver.

As soon as the order is placed and paid for, it cannot be cancelled. The reason for this is that the orders will be processed immediately, to achieve the shortest possible delivery period. Items can be exchanged or returned, with the exception of SALE items.

Return and exchange policy
If your order does not meet your expectations, then you may exchange or return your order, or certain items within the order. Please inform us within 14 days of receiving your order on info@rubytuesday.nl indicating in writing your intention to return or exchange the specific item from your order. In this email you must indicate the specific item(s) that you wish to return and provide us with the order number associated with the order. At this time, you can also inform us of the item that you wish to receive in exchange. Please return the item you wish to exchange to address below. You are responsible for the shipping costs of the returned item.

Return adress Ruby Tuesday Webshop:
Ruby Tuesday Returns